Terms & Conditions

Thank you for visiting nurzahra.com. We have prepared the information below to ensure that your experience on our website is one you'll want to repeat again and again. PT. NurZahra Indonesia. (“NurZahra”) provides this website as a service to its customers. Please review the following terms of conditons, including an Arbitration Agreement, which govern your use of our website (the "Agreement"). Please note that your use of our website constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this website. Although you may “bookmark” a particular portion of nurzahra.com and thereby bypass this agreement, your use of this website still binds you to the terms. Since NurZahra may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

Legal Information
This website is expressly owned and operated by PT. NurZahra Indonesia. The mailing address for nurzahra Colony 1st floor, Jl. Kemang Raya 6, Jakarta. Unless otherwise noted, all design and content featured on nurzahra.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by PT. NurZahra Indonesia. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of PT. NurZahra Indonesia. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from PT. NurZahra Indonesia. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Inaccuracies
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on nurzahra.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a NurZahra product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, NurZahra shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. NurZahra shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, NurZahra shall issue a credit to your credit card account in the amount of the incorrect price.

Availability
At nurzahra.com. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on nurzahra.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at info@nurzahra.com 7am – 12am.

Product Information
NurZahra products displayed on the website are available in certain NurZahra outlets within Indonesia. The prices displayed on the website, however, are quoted in IDR (Indonesia Rupiah). Keep in mind, nurzahra.com does not carry every item that you would find in our store or outlets.

Pricing
Some of NurZahra products displayed on the website are available in select NurZahra store & outlets within Indonesia while supplies last. In some cases, web merchandise may not be available in NurZahra stores & outlets. Stores & outlets may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials and do not reflect the pricing of NurZahra stores & outlets.

Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

Correspondence

Although we will make every effort to respond quickly to applicable email messages, nurzahra.com is under no obligation to respond to all pieces of correspondence received through this website, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding nurzahra.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through nurzahra.com shall become and remain the property of NurZahra. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission.

Social Media Contests
There are no active social media contests at this time.

#Your NurZahra Look Photo

You may post or upload content you have created, including without limitation, photographs, your social media handle, videos, and comments (collectively, “User Submissions”) to your social media accounts. By posting and uploading User Submissions that you have tagged with #nurzahralook or other NurZahra brand hashtags, you grant to PT. NurZahra Indonesia. and its third-party service providers who provide content management services (collectively, the “Licensed Parties”) the perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your NurZahra-tagged User Submissions in any manner to be determined in NurZahra's sole discretion, including but not limited to on its webpages, social media pages operated by PT. NurZahra Indonesia, and in its other marketing, promotional and advertising initiatives, in any media now or hereafter known. NurZahra may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Submissions in any manner in its sole discretion, with no obligation to you whatsoever. You grant the Licensed Parties the right to use your username, real name, image, likeness, caption, location or other identifying information in connection with any use of your User Submissions. You hereby represent and warrant that (i) you own all rights in and to your User Submissions, (ii) you have permission from all person(s) appearing in your User Submissions to grant the rights granted herein; (iii) you are not a minor, and (iv) the Licensed Parties' use of your User Submissions as described herein will not violate the rights of any third party or any law.